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Date: Fri, 12 Dec 2003 10:28:01 +0200
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From: Gonzalo Camarillo <Gonzalo.Camarillo@ericsson.com>
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CC: skeagy@emergicom.com
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Subject: [Sipping-emergency] Re: SIP-911 join skeagy@emergicom.com
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Folks,

I have added Scott to the sipping-emergency mailing list.

Regards,

Gonzalo

Scott Keagy wrote:

> Gonzalo,
>=20
> =20
>=20
> Please add me to the discussion list for SIP-911. I am currently the=20
> VoIP Operations Committee Chair in the National Emergency Number=20
> Association (NENA). As a product manager at Cisco, I brought to market=20
> the first two generations of Cisco Emergency Responder (James Polk was=20
> involved with the early definition of this product).
>=20
> =20
>=20
> In early 2002 I wrote up a bunch of scenarios for emergency call flows=20
> in native SIP and hybrid SIP-PSTN models, though this was left untouche=
d=20
> for 18+ months when I moved on to voice security issues. Depending on=20
> where you all are as a group, I can contribute some of this info to for=
m=20
> an overview/architecture type of document that glues together the=20
> various technologies in a way that is more accessible to people outside=
=20
> this circle of interest. In any case, I think I should wait to absorb=20
> the flavor of what=92s happened of late before jumping in.
>=20
> =20
>=20
> As a quick NENA overview, VoIP issues in NENA are divided between the=20
> =93tech=94 and =93ops=94 groups. Tech handles protocol issues (really m=
ore=20
> appropriate for IETF-type work), and Ops handles more deployment and=20
> implementation/agreement issues. So for example, on the Ops side we are=
=20
> handling issues like security, QoS, and resiliency design guidelines,=20
> along with 911 operator procedures for handling emergency calls, etc.
>=20
> =20
>=20
> Whenever this group asks the question, =93how would emergency call cent=
ers=20
> like to handle X=94, I can bounce it off of people who actually run 911=
=20
> call centers.
>=20
>=20
> Regards,
>=20
> =20
>=20
> Scott Keagy
> Emergicom
> tel:+1 408 221-4793
> http://www.emergicom.com
>=20
> =20
>=20
> AIM: skeagy99
> Yahoo IM: skeagy99
> MSN Msgr: scott_keagy @ hotmail.com
>=20
> =20
>=20
> The information transmitted is intended only for the person or entity t=
o=20
> which it is addressed and may contain confidential, proprietary, and/or=
=20
> privileged material. Any review, retransmission, dissemination or other=
=20
> use of, or taking of any action in reliance upon, this information by=20
> persons or entities other than the intended recipient is prohibited. If=
=20
> you received this in error, please contact the sender and delete the=20
> material from all computers.
>=20
> =20
>=20

--=20
Gonzalo Camarillo         Phone :  +358  9 299 33 71
Oy L M Ericsson Ab        Mobile:  +358 40 702 35 35
Telecom R&D               Fax   :  +358  9 299 30 52
FIN-02420 Jorvas          Email :  Gonzalo.Camarillo@ericsson.com
Finland                   http://www.hut.fi/~gonzalo


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