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A New Internet-Draft is available from the on-line Internet-Drafts directories.
This draft is a work item of the Internet Fax Working Group of the IETF.

	Title		: Content Feature Schema for Internet Fax
	Author(s)	: G. Klyne, L. McIntyre
	Filename	: draft-ietf-fax-feature-schema-v2-01.txt
	Pages		: 67
	Date		: 05-Jan-00
	
This document revises the content feature schema described in RFC
2531, with clarifications to some of the feature tag descriptions
and addition of one new feature tag.
This content feature schema is a profile of the media feature
description mechanisms [1,2,3] for use in performing capability
exchange between extended Internet fax systems [5].

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	Title		: Internet fax T.30 Feature Mapping
	Author(s)	: L. McIntyre, G. Klyne 
	Filename	: draft-ietf-fax-feature-T30-mapping-03.txt
	Pages		: 39
	Date		: 05-Jan-00
	
This document describes how to map Group 3 fax capability
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This is a companion to the fax feature schema document [4], which
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From owner-ietf-fax@imc.org  Thu Jan  6 14:47:59 2000
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Date: Thu, 06 Jan 2000 18:47:37 +0000
To: Eric.Burger@centigram.com
From: Graham Klyne <GK@dial.pipex.com>
Subject: draft-ema-vpim-pndn-00.txt
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I've finally got around to reviewing the partial NDN draft, and have a few 
comments for your consideration...

My biggest single question with this draft is that it uses a new report 
type, rather than just extending the DSN report format (which is, after 
all, an extensible format).  I fear the consequence of this may be that 
interoperability between voicemail systems (and any other systems that 
implement PNDN) and traditional e-mail systems may be harmed.

Specifically, what is a traditional e-mail agent to make of a response 
message of the form:

     Content-type: multipart/report;report-type=partial-delivery-status

I think it would be much easier to achieve clean interoperability with 
existing e-mail systems if the existing DSN report format were to be used, 
with extension fields (as permitted by the DSN spec) used to convey the 
additional information about partial delivery, but which can be ignored by 
sending systems that have no concept of partial delivery, but which may 
still usefully receive some indication of successful delivery.

I recognize this approach raises some questions and challenges.  Some are:
- for a sender that does not recognize partial delivery, should this 
condition be prresented as "delivered" or some other status?
- how to handle multiple recipients without causing unreasonable growth in 
the size of the status report?  (I think that the idea of eliding multiple 
recipients into a single "per-recipient" part might be a useful extension 
to the DSN report form, but if that causes compatibility problems then it's 
not really an option.)
- resolving privacy concerns regarding recipient fields.

The rest of my comments are mostly nits and presentational issues related 
to specific parts of tyhe text, as noted below...

>3.
>   Introduction

[...]
>    This Internet draft addresses the need to allow desktop e-mail
>    client applications to send arbitrary multi-part multimedia messages
>    to voice messaging systems, retaining the semantics of delivery
>    notification, taking into account the limitations of the voice
>    messaging system rendering limitations.  The method described by
>    this Internet draft is applicable to any interface between a full-
>    featured user agent and a recipient mail transfer agent that has
>    less rendering and media type storage capabilities than the sender
>    has.
>
>    Ideally, the voice mail system would notify the recipient of the
>    undeliverable body parts.  Such behavior would satisfy the essential
>    requirements of [8].  In fact, if the voice mail system can notify
>    the recipient there were undeliverable body parts, then there would
>    be no need for this RFC.  However, many voice mail systems are not
>    capable of making this notification.

References above to "this Internet draft" and "this RFC" -- I suggest are 
changed to "this document"

>    NOTE: An alternative method of handling partial delivery is to
>    determine what parts of the message the sender considers to be
>    critical.  If the voice mail system could not deliver the critical
>    parts, then the voice mail system would reject the entire message.
>    If the voice mail system could deliver the critical parts, but there
>    were other parts the voice mail system could not deliver, it would
>    silently delete the parts from the delivered message.  The VPIM work
>    group determined this method, in practice, would be too complex to
>    implement and would have the drawback of the voice mail system
>    silently deleting message components.  In light of the limitations
>    of voice mail systems, we decided to deliver as much of the message
>    as possible, notifying the sender of any parts that the voice mail
>    system fails to deliver.

While I do not disagree with this assessment, I'd also note that it does 
not completely eliminate the possible use of a "critical content" indicator 
-- with the intent that if indicated critical content cannot be delivered 
then nothing should be delivered.  (In the absence of such indication, no 
part being regarded as critical.)


>4.
>   Operation

[...]

>    If the recipient system is capable of only delivering part(s) of the

Nit:  "only delivering part(s) ..." --> "delivering only part ..."

>    message, it will return a partial non-delivery notification (PNDN)
>    as described below.

[...]

>    NOTE:  We chose Delivery Status Notification (DSN) [3] over Message
>    Disposition Notification (MDN) [8] as a model for PNDN.  There was
>    some discussion on this point because an Internet Voice Mail system
>    acts as both a UA and a MTA.  The Message Disposition Notification
>    deals with things such as return receipt.  The generation of the
>    return receipt can occur long after the receiving system has
>    received the message.  On the other hand, the receiving system can
>    know on receipt whether it has the capabilities to deliver all parts
>    of the message.  In this case, the recipient acts more like an MTA a

Nit: insert "than" after "MTA"

>    UA.  In addition, we decided it was more important for the sender to
>    know the system would never deliver some parts of the message.  It
>    would not be desirable to wait for the recipient to attempt to read
>    the message and only at that point generate a notification that the
>    system could not deliver parts of the message.

While I do not disagree with this assessment, I'd also note that there is 
still possible use for a partial processing indication (especially in the 
context of Internet fax, where I understand that per-page processing 
indications are perceived by some to be useful).  I think it would be good 
if the mechanisms introduced could be easily adapted to MDNs as well as DSNs



>5.
>   Contents of the PNDN

[...]

>5.1. The message/partial-delivery-status content-type

As already indicated, my preference would be for introducing this 
functionality as an extension to message/delivery-status, rather than a new 
report type.


[...]
>    The body of a message/partial-delivery-status consists of one or
>    more "fields" formatted according to the ABNF [10].

Nit:  RFC2234 [10] does not define "fields".  Irt defines a notation for 
describing fields.  The field formats are described in [DSN] and later 
in  this document.

[...]

>5.3. Per-Part PNDN Fields
>
>    A PNDN contains information about attempts to deliver a message's
>    parts to one or more recipients.  A group of contiguous per-message
>    body-part content partial non-delivery notification fields contains
>    delivery information for that body-part.  A blank line precedes each
>    group of per-part fields.

Partly because I would prefer extension to the DSN format, I also think it 
would be better to develop from the DSN concept of "per-recipient" fields, 
possibly having "per-recipient+part" fields.  I would view collapsing these 
into a single group when the same information applies to more than one 
recipient as a possibly useful optimization.

In any case, I think the text here should be clearer about the handling of 
responses dealing with multiple recipients and multiple message parts.



>5.3.2. Action Field
>
>    The action field reflects the disposition of the message.  Since the
>    receiving system can deliver at least part of the message, the
>    action value is "delivered".  If the recipient system did not
>    deliver any parts of the message, then it would perform the normal
>    undeliverable message processing described by DSN [3].

I was thinking that it would be nice if the concept of partial delivery 
could be noted in the "action" field.  But it seems that this is not an 
extensible value set per [DSN], so I guess that's not an option.


>5.3.3. Final Recipient Field
>
>    The Final-Recipient field indicates the recipient for which this set
>    of per-part fields applies.  The definition of the final recipient
>    field is as described by DSN [3].  However, for security reasons,
>    the PNDN relaxes the imperative for including this field.  That is,
>    the per-part data MAY include the final recipient field
>
>    NOTE:  The change in imperative, from MUST to MAY, comes from the
>    Internet Voice Mail environment.  One can envision Internet Voice
>    Mail implementations where the service provider wishes to keep the
>    actual host name of the voice mail system hidden yet in the Internet
>    name space.  Reporting the final recipient field may include the
>    actual host name of a voice mail node.  Making that information
>    public through a PNDN may enable attacks on that node.

Why is this not an issue with traditional e-mail?

Also, why is the "original-recipient" field only optional for DSN, while 
final-recipient is mandatory?


>6.1. PNDN With One Failed Body Part
>
>    This example shows a PNDN for a system that does not handle text,
>    but does handle voice and fax.
>
>
>
>    Date: Thu, 22 Nov 1999 09:05:15 -0800
>    From: Mail Delivery Subsystem <MAILER-DAEMON@TELECNNCT.COM>
>    Message-Id: <199407072116.RAA14128@TELECNNCT>
>    Subject: WARNING: Could Not Delivery Body Part
>    To: <ericb@mtc.telecnnct.com>
>    MIME-Version: 1.0
>    Content-Type: multipart/report; report-type=delivery-status;
>          boundary="RAA14128.773615765/TELECNNCT.COM"


Report type inconsistent?

(Similarly for examples in sections 6.2, 6.3, 6.4)


>    --RAA14128.773615765/TELECNNCT.COM
>
>    The original message was received at Mon, 22 Nov 1999 09:05:05 -0800
>    from root@localhost
>
>       ----- The following addresses had delivery problems -----
>    <eric.burger@telecnnct.com>  (warning)
>
>       ----- Transcript of session follows -----
>    Could Not Deliver Text Part to < eric.burger@telecnnct.com >
>    Body part will be deleted from queue
>
>    --RAA14128.773615765/TELECNNCT.COM
>    content-type: message/partial-delivery-status

[...]


>7.
>   Formal Syntax

[...]

>    original-content-id-field =
>              "Original-Content-ID" ":" content-id
>
>    original-content-description-field =
>              "Original-Content-Description" ":" content-description
>
>    original-content-disposition-field =
>              "Original-Content-Disposition" ":" content-disposition
>
>    original-content-type-field =
>              "Original-Content-Type" ":" content-type

Where are the syntax terms content-id, content-description, 
content-disposition and content-type defined?

---

That's my lot.

Thanks for your efforts in preparing this.

#g

------------
Graham Klyne
(GK@ACM.ORG)



From owner-ietf-fax@imc.org  Thu Jan  6 16:33:32 2000
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From: Keith Moore <moore@cs.utk.edu>
To: Graham Klyne <GK@dial.pipex.com>
cc: Eric.Burger@centigram.com, IETF fax WG <ietf-fax@imc.org>,
        IETF VPIM List <vpim@lists.neystadt.org>
Subject: Re: [VPIM] draft-ema-vpim-pndn-00.txt 
In-reply-to: Your message of "Thu, 06 Jan 2000 18:47:37 GMT."
             <4.2.2.20000106180151.00a3d540@pop.dial.pipex.com> 
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offhand, I believe the best indication of partial delivery would be
a nondelivery report (DSN with failure status) with an appropriate 
status code indicating inability to decode the message or some such.  
It could have additional fields explaining which pages were printed etc.

that way, a system that didn't understand partial delivery would
see a delivery failure notice  and perhaps notify the sender of
the failure (along with the error message indicating partial failure); 
while one that did understand partial delivery could examine the
additional fields.  

this seems to me better than having a separate kind of delivery report 
for partial delivery. 

Keith



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From: James  Rafferty <jrafferty@worldnet.att.net>
Subject: [Fax] Internet Fax Working Group - Request for IESG
  Consideration
Cc: Ietf-Fax <ietf-fax@imc.org>, TSG8IFAX <tsg8ifax@ITU.CH>
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The Internet Fax Working Group requests IESG approval for publication of 
the following documents, with the specified status. 

DOCUMENT:

Content feature schema for Internet fax

draft-ietf-fax-feature-schema-V2-01.txt  

Status: Proposed Standard

Technical Summary:

This document is a revision to RFC 2531 and updates the definition of the
content feature schema for Internet fax.   Upon approval, it will obsolete
RFC 2531.    The document is being proposed for recycling at the Proposed
Standard level, because technical changes have been made to one key schema
tag having to do with image structures.   It is felt that the updated
definition provides more
clarity on distinctions between the possible TIFF image structures.   Other
small editorial revisions have also been made, but the content on a whole
is not changed much from RFC 2531.   

The draft has completed an Internet Fax working group Last Call and only
small editorial changes were needed during this period.        

DOCUMENT:

Internet fax T.30 Feature Mapping

draft-ietf-fax-feature-t30-mapping-03.txt 

Status: Informational

Technical Summary:

The T.30 Mapping document is a companion document for the fax feature
schema.   It takes the fax feature content tags which are defined in RFC
2531 (and the proposed replacement for this document) and explains how
these can be mapped to the way that features are represented in the T.30
Group 3 fax protocol that is used for phone line based communications.
Thus, this document will help implementors to be able to represent a common
feature set for use in either  Group 3 fax or extended Internet fax
communications.   

This document has been under development for over a year and has undergone
extensive review in both the WG and in the ITU Study Group 8.   It has
completed a WG Last call and only minor editorial revisions were made
during this time.   


James Rafferty
Chair, IETF Internet Fax WG



*------------------------------------------------*
James Rafferty			
President, Human Communications LLC
12 Kevin Drive			
Danbury, CT  06811-2901		
USA					
Voice/Fax:  +1-203-746-4367
Fax to email:  +1-603-925-5753  (Current Preferred Fax Number)
Email/Internet Fax:  JRafferty@worldnet.att.net
Alternate email : jrafferty@humancomm.com,
 j_rafferty_hc@compuserve.com (chg from csi.com)

HC Web Site:  http://humancomm.com 
*---------------------------------------------------


From owner-ietf-fax@imc.org  Thu Jan  6 20:37:25 2000
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To: Ietf-Fax <ietf-fax@imc.org>
From: James  Rafferty <jrafferty@worldnet.att.net>
Subject: [fax] WG Last Call Report - Fax Feature Schema and T.30 Mapping
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Folks,  

Now that the holidays are over, some outstanding items can be addressed.  

The following 2 documents were submitted for Internet Fax WG Last Call on
November 22, 1999:

draft-ietf-fax-feature-schema-V2-00.txt - Content feature schema for Internet 
fax
draft-ietf-fax-feature-t30-mapping-02.txt - Internet fax T.30 Feature Mapping

During the last call period, some minor editorial revisions were made by
the authors, but 
no other comments were received.   Both of these documents have received
considerable
review prior to the WG Last Call.   

The updated drafts are:   

draft-ietf-fax-feature-schema-V2-01.txt 

draft-ietf-fax-feature-t30-mapping-03.txt

Therefore, I will be submitting both documents to the IESG.    

The fax feature schema document is proposed as a replacement for RFC 2531,
so it will 
be submitted for consideration as a proposed standard.   It contains
technical changes
from RFC 2531.  This is the reason I plan to request recycling to proposed
standard status.  

The T.30 mapping document will be proposed for publication as an
informational RFC.   

Thanks to all who have commented on these documents.   

James
*------------------------------------------------*
James Rafferty			
President, Human Communications LLC
12 Kevin Drive			
Danbury, CT  06811-2901		
USA					
Voice/Fax:  +1-203-746-4367
Fax to email:  +1-603-925-5753  (Current Preferred Fax Number)
Email/Internet Fax:  JRafferty@worldnet.att.net
Alternate email : jrafferty@humancomm.com,
 j_rafferty_hc@compuserve.com (chg from csi.com)

HC Web Site:  http://humancomm.com 
*---------------------------------------------------


From owner-ietf-fax@imc.org  Fri Jan  7 12:43:40 2000
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	 Standard
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The IESG has received a request from the Internet Fax Working Group to
consider:

o Content feature schema for Internet fax
	<draft-ietf-fax-feature-schema-v2-01.txt> as a Proposed Standard.

o Internet fax T.30 Feature Mapping
	<draft-ietf-fax-feature-T30-mapping-03.txt> as Informational.


The IESG plans to make a decision in the next few weeks, and solicits
final comments on this action.  Please send any comments to the
iesg@ietf.org or ietf@ietf.org mailing lists by January 21, 2000.

Files can be obtained via
http://www.ietf.org/internet-drafts/draft-ietf-fax-feature-schema-v2-01.txt
http://www.ietf.org/internet-drafts/draft-ietf-fax-feature-T30-mapping-03.txt



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From owner-ietf-fax@imc.org  Wed Jan 12 03:07:14 2000
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Thanks Graham and Keith for your comments.

You both hit on what was the hardest part for me to work out.  I dithered
back and forth, about whether partial-delivery was a special case of DSN or
something else.  In fact, my first write-up was simply an extension of DSN.
I'm not wed to it being something new.  In fact, one of the reasons I tried
to make partial-delivery an extension of DSN is that I expect a simple
extension would have a much easier time of getting IETF approval than a new
message type.

The big hint that PNDN's are an extension of DSN is that 70% of the PNDN
draft is cut-and-paste from DSN (including the ABNF bug -- good catch
Graham!).

However, the following issue made me fall into the camp that PNDN's are
something different.  DSN's deal with whole messages only.  There is no
mechanism for identifying parts of a message that fail yet having other
parts being delivered.  Either the system delivered the message or it
didn't.  If a sending system has a human reading the DSN, then we have some
flexibility with extending DSN.  However, we could have a sending system
that parses the DSN.  However, it doesn't understand the difference between
an RFC 1894 DSN (whole message failed) and a PNDN (part of the message
succeeded).  In this case, aren't we in the same situation as a system that
doesn't understand PNDN?

Keith, I'll defer to you as the DSN expert.  Is there an easy way of
extending DSN without breaking it?

Graham: I've incorporated all of your "nits".  Thanks for the close
reading.  The only thing I saw that was up for discussion is the change of
final-recipient from MUST to MAY.  I think (again, I'll defer to Keith,
since he was there) that final-recipient was mandatory because making it
available would greatly help the sender determine if the failure was an
addressing error.  My position on this is the security issue of hiding
telco resources is more important (and more likely) than the end user
debugging MX records.  If you think I'm being too paranoid, I can take out
this provision.  Otherwise, I can put in a NOTE describing why I made the
change.

Thanks again for your review.
--
- Eric




From owner-ietf-fax@imc.org  Wed Jan 12 08:45:38 2000
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Date: Wed, 12 Jan 2000 10:43:01 +0000
To: Eric.Burger@centigram.com
From: Graham Klyne <GK@dial.pipex.com>
Subject: Re: draft-ema-vpim-pndn-00.txt
Cc: moore@cs.utk.edu, IETF fax WG <ietf-fax@imc.org>,
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At 06:23 PM 1/11/00 -0500, Eric.Burger@centigram.com wrote:
>However, the following issue made me fall into the camp that PNDN's are
>something different.  DSN's deal with whole messages only.  There is no
>mechanism for identifying parts of a message that fail yet having other
>parts being delivered.  Either the system delivered the message or it
>didn't.

Indeed.

And if the mechanism to be backwards compatible (with DSN), I believe this 
issue needs to be tackled head on.  Current DSN 'clients' will be able to 
recognize only 'delivered' or 'not-delivered' outcomes.

I think the key question, then, is:  does partial delivery constitute a 
'delivered' outcome or a 'not-delivered' outcome?

I believe a DSN response should reflect the outcome of this decision (for 
the benefit of current DSN clients), and then use additional DSN extension 
fields (ignored by current clients) to provide more detailed information 
for the benefit of PNDN clients.

#g

------------
Graham Klyne
(GK@ACM.ORG)



From owner-ietf-fax@imc.org  Wed Jan 12 09:20:04 2000
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From: Keith Moore <moore@cs.utk.edu>
To: Eric.Burger@centigram.com
cc: gk@acm.org, moore@cs.utk.edu, IETF fax WG <ietf-fax@imc.org>,
        IETF VPIM List <vpim@lists.neystadt.org>, vpim-l@listmail.ema.org
Subject: Re: draft-ema-vpim-pndn-00.txt 
In-reply-to: Your message of "Tue, 11 Jan 2000 18:23:04 EST."
             <88256864.002947FA.00@notes.centigram.com> 
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> However, we could have a sending system
> that parses the DSN.  However, it doesn't understand the difference between
> an RFC 1894 DSN (whole message failed) and a PNDN (part of the message
> succeeded).  In this case, aren't we in the same situation as a system that
> doesn't understand PNDN?

For a sender that understands DSN but doesn't understand PNDN,
I think the choice is one of the following:

- sender understands that there was some sort of message delivery problem,
  and perhaps chooses to resend the entire message.  

- sender doesn't understand that there was a message delivery problem
  because he/she/it doesn't know how to parse the PNDN at all.

To me, the first choice sounds like the safer and more conservative one.

In general, anytime a delivery agent cannot deliver a message with
complete fidelity it has a choice - should this be reported as
"partial delivery" (thus a form of success) or delivery failure?  
There are lots of potential cases that could be labelled partial 
delivery - such as when the main portion of the message can be
delivered but some attachments cannot, or when all parts
can be transferred but there is likely to be some conversion loss
(say when a color image gets gatewayed via black-and-white fax),
or when some but not all pages of a fax can be delivered.

The choice of whether to label such an event (partial) success or  
failure seems like one which should be very dependent on the 
specific circumstances of the the message and its delivery or 
conversion.  Of course it would help to have some guidance from
the standards on when to label something a success and when
to label it a failure.

We grappled with this to some degree while working on DSNs,
which is why there are status codes for both 
'conversion required but not supported' (presumably a failure)
and 'conversion with loss performed' (presumably a success).

Also, I think it would be odd for us to use DSN to report 
delivery failure, and also to use DSN to report complete delivery 
success, but to use some other format for reporting partial success.
Seems like it is cleaner to use DSN for everything, to choose
a 2.x.x. or 4.x.x or 5.x.x status code as appropriate for
the overall message (new status codes could be defined for fax), 
and to add additional fields to the DSN to provide more detail 
about which parts of the message were undeliverable.  

Keith


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From: Eric.Burger@centigram.com
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Date: Thu, 20 Jan 2000 20:02:15 -0600
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
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How's this for a high-level description of the partial delivery mechanism:

PNDN is simply an extension to DSN.  The extension to DSN is that the
per-recipient-fields get a new, possibly repeating set of fields.  Those
fields are the per-part-fields of draft-ema-vpim-pndn-00.txt.  The
action-field and status-field for each part becomes part-action-field and
part-status-field.

This preserves the mechanisms of DSN.


Open questions:

1. A general principle for Internet protocols is field order doesn't
matter.  In the above proposal, all body parts belonging to a given
per-recipient-field block must be contiguous.  That is, we cannot use a
blank line to separate the per-part-fields, as proposed in
draft-ema-vpim-pndn-00.txt.  This is because existing DSN implementations
would interpret the blank line to be a separator for the
per-recipient-fields, not per-part-fields.  One solution is to require the
part-action-field precede any other per-part-fields.  The choice of
part-action-field is because it's one of the two required fields.  Is this
a reasonable solution?

2. What should we do for the action-field and status-field for the message
as a whole?  If we have a critical-part indicator, then it's easy: if the
critical part got delivered, then the PNDN is an informational message;
otherwise, the PNDN is a failure notice.  If there isn't a critical-part
indicator, then there are three choices:
   a)  Always return failure
   b)  Always return success
   c)  Let the developer choose what's best
As a developer with a marketing department, I know which result we'll
return :-)  Actually, given that reality, I'm leaning to have PNDN be a
success/informational message, unless there's a critical-part indicator.
How does this fly?

TIA for your input.

--
- Eric Burger
<mailto:e.burger@ieee.org>
+1 301 212 3320




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Date: Mon, 24 Jan 2000 11:40:36 +0000
To: Eric.Burger@centigram.com
From: Graham Klyne <GK@dial.pipex.com>
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
Cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org>
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At 08:02 PM 1/20/00 -0600, Eric.Burger@centigram.com wrote:

>Open questions:
>
>1. A general principle for Internet protocols is field order doesn't
>matter.  In the above proposal, all body parts belonging to a given
>per-recipient-field block must be contiguous.  That is, we cannot use a
>blank line to separate the per-part-fields, as proposed in
>draft-ema-vpim-pndn-00.txt.  This is because existing DSN implementations
>would interpret the blank line to be a separator for the
>per-recipient-fields, not per-part-fields.  One solution is to require the
>part-action-field precede any other per-part-fields.  The choice of
>part-action-field is because it's one of the two required fields.  Is this
>a reasonable solution?

I would like to avoid the position dependence if possible, but don't have a 
concrete proposal at this stage.  I would suggest retaining the standard 
DSN format of per-recipient groups, and incorporating per-part headers 
within these groups by indicating the part id (somehow) within each such 
header.


>2. What should we do for the action-field and status-field for the message
>as a whole?  If we have a critical-part indicator, then it's easy: if the
>critical part got delivered, then the PNDN is an informational message;
>otherwise, the PNDN is a failure notice.  If there isn't a critical-part
>indicator, then there are three choices:
>    a)  Always return failure
>    b)  Always return success
>    c)  Let the developer choose what's best
>As a developer with a marketing department, I know which result we'll
>return :-)  Actually, given that reality, I'm leaning to have PNDN be a
>success/informational message, unless there's a critical-part indicator.

In the absence of a critical part indicator, then I would suggest that 
failure to deliver any part should be regarded as failure to deliver the 
message.

#g

------------
Graham Klyne
(GK@ACM.ORG)



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From: "COLES, RICHARD J. (JSC-EV)" <richard.j.coles1@jsc.nasa.gov>
To: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List
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Subject: RE: [VPIM] Re: draft-ema-vpim-pndn-00.txt
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From Graham Klyne:
>In the absence of a critical part indicator, then I 
>would suggest that failure to deliver any part should 
>be regarded as failure to deliver the message.

I have not posted to the FAX-WG in a VERY long time, but I must agree here,
that failure to deliver even the smallest part of a message is a failure,
period.

In fact, I thought this particular point was settled more than a year ago.
Maybe 2 years, I don't really recall any more.

Tnx/RJC


-----Original Message-----
From: Graham Klyne [mailto:GK@dial.pipex.com]
Sent: Monday, January 24, 2000 5:41 AM
To: Eric.Burger@centigram.com
Cc: IETF fax WG; IETF VPIM List
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt


At 08:02 PM 1/20/00 -0600, Eric.Burger@centigram.com wrote:

>Open questions:
>
>1. A general principle for Internet protocols is field order doesn't
>matter.  In the above proposal, all body parts belonging to a given
>per-recipient-field block must be contiguous.  That is, we cannot use a
>blank line to separate the per-part-fields, as proposed in
>draft-ema-vpim-pndn-00.txt.  This is because existing DSN implementations
>would interpret the blank line to be a separator for the
>per-recipient-fields, not per-part-fields.  One solution is to require the
>part-action-field precede any other per-part-fields.  The choice of
>part-action-field is because it's one of the two required fields.  Is this
>a reasonable solution?

I would like to avoid the position dependence if possible, but don't have a 
concrete proposal at this stage.  I would suggest retaining the standard 
DSN format of per-recipient groups, and incorporating per-part headers 
within these groups by indicating the part id (somehow) within each such 
header.


>2. What should we do for the action-field and status-field for the message
>as a whole?  If we have a critical-part indicator, then it's easy: if the
>critical part got delivered, then the PNDN is an informational message;
>otherwise, the PNDN is a failure notice.  If there isn't a critical-part
>indicator, then there are three choices:
>    a)  Always return failure
>    b)  Always return success
>    c)  Let the developer choose what's best
>As a developer with a marketing department, I know which result we'll
>return :-)  Actually, given that reality, I'm leaning to have PNDN be a
>success/informational message, unless there's a critical-part indicator.

In the absence of a critical part indicator, then I would suggest that 
failure to deliver any part should be regarded as failure to deliver the 
message.

#g

------------
Graham Klyne
(GK@ACM.ORG)


From owner-ietf-fax@imc.org  Mon Jan 24 12:31:37 2000
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From: Keith Moore <moore@cs.utk.edu>
To: "COLES, RICHARD J. (JSC-EV)" <richard.j.coles1@jsc.nasa.gov>
cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org>
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt 
In-reply-to: Your message of "Mon, 24 Jan 2000 09:03:50 CST."
             <81F639B56628D011A32D0020AFFC019003B88539@jsc-ems-mbs07.jsc.nasa.gov> 
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> I have not posted to the FAX-WG in a VERY long time, but I must agree here,
> that failure to deliver even the smallest part of a message is a failure,
> period.

It might be true for fax, but I don't think it's true in general.
In particular, if a body part cannot be delivered because it cannot
be translated into the recipient's environment, that's not necessarily
a failure.  (e.g. should my palm pilot report delivery failure because
it doesn't understand ms-tnef documents?).

and there's a very fine line between 'cannot be translated because
the recipient's environment doesn't support this content-type'
and, say, 'cannot be translated because the message is garbled'.
at times it will be impossible to tell the difference between the two.
just because you recognize a content-type doesn't mean that you
understand how to deal with every variant of that content-type.

Keith


From owner-ietf-fax@imc.org  Mon Jan 24 13:01:34 2000
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Either a system "takes responsibility" for delivery and notification, or it
does not.

You may treat personal email in a cavalier manner, but don't force its
failings onto FAX carriage.  And while I personally feel that there are
still many dozens of bandaids needed to make email conform to some
minimal standard of performance, I would rather see this model be
fixed, rather than further compromised by relaxing the definition of
"delivered".   Just my $0.0166 / mark


Keith Moore wrote:

> > I have not posted to the FAX-WG in a VERY long time, but I must agree here,
> > that failure to deliver even the smallest part of a message is a failure,
> > period.
>
> It might be true for fax, but I don't think it's true in general.
> In particular, if a body part cannot be delivered because it cannot
> be translated into the recipient's environment, that's not necessarily
> a failure.  (e.g. should my palm pilot report delivery failure because
> it doesn't understand ms-tnef documents?).
>
> and there's a very fine line between 'cannot be translated because
> the recipient's environment doesn't support this content-type'
> and, say, 'cannot be translated because the message is garbled'.
> at times it will be impossible to tell the difference between the two.
> just because you recognize a content-type doesn't mean that you
> understand how to deal with every variant of that content-type.
>
> Keith



From owner-ietf-fax@imc.org  Mon Jan 24 13:10:44 2000
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
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 <200001241634.LAA05941@astro.cs.utk.edu>
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> > I have not posted to the FAX-WG in a VERY long time, but I must agree here,
> > that failure to deliver even the smallest part of a message is a failure,
> > period.

> It might be true for fax, but I don't think it's true in general.

FWIW, it certainly isn't true for existing FAX services. I've seen more than
one instance where a FAX got hopelessly garbled but the FAX machine reported
that it was successfully sent. And I've also seen cases where a tiny error --
a couple of bits in one scan line -- was reported as a failure. The
range of reporting and interpretation of these sorts of failures seems to
be very wide in practice.

We grappled with this reporting problem at some length when designing our FAX
software. We originally decided to report the actual facts to the user -- a FAX
sent but with this many errors on page whatever sort of message. And we found
that users simply hated it and complained vehemently until we removed the
feature. There simply was no interest in or tolerance of gray; the users wanted
this to be a black and white result. (Of course this then begs the question of
how many errors you tolerate before calling it a failure. I believe we picked
some threshhold and then tweaked it in light of subsequent experience.)

Worse still, user interpretation of such messages was more a matter of their
own personality than anything the message actually said: The optimistic sorts
assumed success even when the report listed many errors on every single page
and the pessimistic sorts assumed failure even when the report listed a single
error on a blank page. This was definitely a factor in our decision to remove
the feature from our software.

Now, the enhancement to DSNs presently being discussed is fairly different in
character -- we're talking about noting damage to or loss of specific message
parts, not loss of bits in an image. But I'm nevertheless worried about the
user perception of this facility, especially given past experience in how these
things can be misinterpreted.

I guess my conclusion is that unless the user agents do a stellar job of
correlating the partial delivery information with the original message this
feature isn't going to be useful. And given the very slow uptake of user agent
support for parsing and correlation of regular DSNs, I'm pretty pessimistic
about this entire thing.

> In particular, if a body part cannot be delivered because it cannot
> be translated into the recipient's environment, that's not necessarily
> a failure.  (e.g. should my palm pilot report delivery failure because
> it doesn't understand ms-tnef documents?).

This is an excellent example because it illustrates yet another problem with
partial reports very nicely. For those of you who aren't familiar with TNEF, it
is a Microsoft-proprietary format that can be used in one of two ways:

(1) As an adjunct to a regular MIME message containing additional information
    about the message as a whole.

(2) As a completely self-contained message format in its own right. (The
    most common use of this all-inclusive format is, ironically enough, for
    receipt notifications. Are we circular or what? ;-)

Now, in the first case, the loss of the TNEF part is harmless since it
contained nothing useful. But in the secon case you have lost the entire
message when you don't have the TNEF part.

And this, of course, is the conundrum: How do you tell the difference between
the two cases? Short of looking inside the TNEF part to see what's there, I
don't know of a way to do it. And examining the content of the original message
for criticality information seems, well, a bit extreme.

> and there's a very fine line between 'cannot be translated because
> the recipient's environment doesn't support this content-type'
> and, say, 'cannot be translated because the message is garbled'.
> at times it will be impossible to tell the difference between the two.

FWIW, X.400 tried to do this in its error reporting and failed miserably.

> just because you recognize a content-type doesn't mean that you
> understand how to deal with every variant of that content-type.

This was definitely one of the factors that led to the failure of this
mechanism in X.400.

				Ned


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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
In-reply-to: "Your message dated Mon, 24 Jan 2000 09:27:15 -0800"
 <388C8B73.53D7E3F4@helix.net>
To: Mark Fraser <mfraser@helix.net>
Cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org>
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> Either a system "takes responsibility" for delivery and notification, or it
> does not.

> You may treat personal email in a cavalier manner, but don't force its
> failings onto FAX carriage.

Mark, I don't think anyone here is treating personal email in a cavalier
manner. I must say I also find it borderline offensive for you to imply that
email has failing but existing FAX does not. The fact of the matter
is that both services have their issues -- failings if you will -- that
the new service we're building needs to address.

This is why there's significant technical justification for a partial delivery
notification. Like it or not, the range of devices and the range of formats
people are going to use is such that partial delivery is going to be
inevitable. In particular, it is simply not possible to constrain this service
to a single set of universally acceptable formats. This has been tried in both
the email and FAX worlds and has been a failure in both.

The question to my mind is that given the inevitability of partial delivery
occurring is a mechanism for making it visible to users useful. My previous
message explained my position on this issue.

> And while I personally feel that there are
> still many dozens of bandaids needed to make email conform to some
> minimal standard of performance, I would rather see this model be
> fixed, rather than further compromised by relaxing the definition of
> "delivered".   Just my $0.0166 / mark

This sort of comment is entirely nonconstructive. Please desist.

				Ned


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Date: Mon, 24 Jan 2000 18:35:49 +0000
To: ned.freed@innosoft.com
From: Graham Klyne <GK@dial.pipex.com>
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
Cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org>
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References: <"Your message dated Mon, 24 Jan 2000 11:34:46 -0500" <200001241634.LAA05941@astro.cs.utk.edu>
 <81F639B56628D011A32D0020AFFC019003B88539@jsc-ems-mbs07.jsc.nasa.gov>
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At 09:13 AM 1/24/00 -0800, ned.freed@innosoft.com wrote:
>Now, the enhancement to DSNs presently being discussed is fairly different in
>character -- we're talking about noting damage to or loss of specific message
>parts, not loss of bits in an image. But I'm nevertheless worried about the
>user perception of this facility, especially given past experience in how 
>these
>things can be misinterpreted.
>
>I guess my conclusion is that unless the user agents do a stellar job of
>correlating the partial delivery information with the original message this
>feature isn't going to be useful. And given the very slow uptake of user agent
>support for parsing and correlation of regular DSNs, I'm pretty pessimistic
>about this entire thing.

I take your point, but it is interesting to note that one of the drivers 
for considering partial delivery notification has come from the traditional 
fax community -- As I recall, ITU-T SG8 have asked for Internet fax to 
report how many pages have been delivered.  (I include below what I 
understand to be the requirements from SG8.)

(I'm less clear about the driver from the voice mail community.)

#g



2.2  Request - 2.2    The fax processed status information in RFC2530
needs to be enhanced. We need a facility to enable the total number of
pages and pages in error to be returned to the sender in a MDN to
indicate successful processing.  We need further precision on the fax
status information using DSN and/or MDN.

2.3    Request - Similarly the specification within RFC2298 for the
value processed need to be enhanced. We need further precision to ensure
that the specific MDN response that is generated clearly indicates that
the MIME body part(s) has been successfully processed (i.e. printed or
displayed).


------------
Graham Klyne
(GK@ACM.ORG)



From owner-ietf-fax@imc.org  Mon Jan 24 14:15:47 2000
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Date: Mon, 24 Jan 2000 10:49:49 -0800
From: Mark Fraser <mfraser@helix.net>
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
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I didn't make my point clearly, for which I apologize.
I was not commenting on the reliability of fax, but on the dangers of
relaxing the need to report a problem.  Fax lacks many of the
mechanisms to detect or evaluate the seriousness of a particular
impairment, to be sure.  I also agree that users will have vastly
different interpretations of any reported problem.
That should not remove the responsibility to report any difficulty
encountered during transmission.  I was reacting to the implied
suggestion that partial delivery be treated as completed delivery.
Failing a list of possible impairments and combinations of
impairments, against which we could assign a "pass/fail" parameter,
I am in favor of full reporting. / mark




ned.freed@innosoft.com wrote:

> > Either a system "takes responsibility" for delivery and notification, or it
> > does not.
>
> > You may treat personal email in a cavalier manner, but don't force its
> > failings onto FAX carriage.
>
> Mark, I don't think anyone here is treating personal email in a cavalier
> manner. I must say I also find it borderline offensive for you to imply that
> email has failing but existing FAX does not. The fact of the matter
> is that both services have their issues -- failings if you will -- that
> the new service we're building needs to address.
>
> This is why there's significant technical justification for a partial delivery
> notification. Like it or not, the range of devices and the range of formats
> people are going to use is such that partial delivery is going to be
> inevitable. In particular, it is simply not possible to constrain this service
> to a single set of universally acceptable formats. This has been tried in both
> the email and FAX worlds and has been a failure in both.
>
> The question to my mind is that given the inevitability of partial delivery
> occurring is a mechanism for making it visible to users useful. My previous
> message explained my position on this issue.
>
> > And while I personally feel that there are
> > still many dozens of bandaids needed to make email conform to some
> > minimal standard of performance, I would rather see this model be
> > fixed, rather than further compromised by relaxing the definition of
> > "delivered".   Just my $0.0166 / mark
>
> This sort of comment is entirely nonconstructive. Please desist.
>
>                                 Ned



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Date: Mon, 24 Jan 2000 14:35:46 -0500
From: "Herman R. Silbiger" <hsilbiger@home.com>
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
References: <"Your message dated Mon, 24 Jan 2000 11:34:46 -0500" <200001241634.LAA05941@astro.cs.utk.edu>
	 <81F639B56628D011A32D0020AFFC019003B88539@jsc-ems-mbs07.jsc.nasa.gov> <4.2.2.20000124182936.00ac89d0@pop.dial.pipex.com>
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We seem to be ascribing different meanings to partial delivery. If we fail to
deliver all the pages in a fax, returning this information to the sender will allow
the sender to retransmit the missing pages.  The same is true for a multipart
message when on or more of the parts were not successfully delivered.

It is true that the criteria for declaring a particular page not to be successful
in fax are not defined in the standard and thus each manufacturer has defined their
own.  This accounts for the variability noticed by earlier commenters. In any case,
we are dependent on the interpretation of the particular manufacturer for the
decision as to whether it was successful or not.

My personal take on this is that the delivery information to be returned should be
useful and allow appropriate action to be taken.  Sometimes we may have to
retransmit the entire message even when we know where the error occurred because it
is not feasible to only retransmit that part of the message.


Graham Klyne wrote:

> At 09:13 AM 1/24/00 -0800, ned.freed@innosoft.com wrote:
> >Now, the enhancement to DSNs presently being discussed is fairly different in
> >character -- we're talking about noting damage to or loss of specific message
> >parts, not loss of bits in an image. But I'm nevertheless worried about the
> >user perception of this facility, especially given past experience in how
> >these
> >things can be misinterpreted.
> >
> >I guess my conclusion is that unless the user agents do a stellar job of
> >correlating the partial delivery information with the original message this
> >feature isn't going to be useful. And given the very slow uptake of user agent
> >support for parsing and correlation of regular DSNs, I'm pretty pessimistic
> >about this entire thing.
>
> I take your point, but it is interesting to note that one of the drivers
> for considering partial delivery notification has come from the traditional
> fax community -- As I recall, ITU-T SG8 have asked for Internet fax to
> report how many pages have been delivered.  (I include below what I
> understand to be the requirements from SG8.)
>
> (I'm less clear about the driver from the voice mail community.)
>
> #g
>
> 2.2  Request - 2.2    The fax processed status information in RFC2530
> needs to be enhanced. We need a facility to enable the total number of
> pages and pages in error to be returned to the sender in a MDN to
> indicate successful processing.  We need further precision on the fax
> status information using DSN and/or MDN.
>
> 2.3    Request - Similarly the specification within RFC2298 for the
> value processed need to be enhanced. We need further precision to ensure
> that the specific MDN response that is generated clearly indicates that
> the MIME body part(s) has been successfully processed (i.e. printed or
> displayed).
>
> ------------
> Graham Klyne
> (GK@ACM.ORG)



From owner-ietf-fax@imc.org  Mon Jan 24 15:25:54 2000
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Date: Mon, 24 Jan 2000 11:40:44 -0800 (PST)
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
In-reply-to: "Your message dated Mon, 24 Jan 2000 14:35:46 -0500"
 <388CA992.45BF688A@home.com>
To: "Herman R. Silbiger" <hsilbiger@home.com>
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        IETF fax WG <ietf-fax@imc.org>,
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> We seem to be ascribing different meanings to partial delivery. If we fail to
> deliver all the pages in a fax, returning this information to the sender will allow
> the sender to retransmit the missing pages.  The same is true for a multipart
> message when on or more of the parts were not successfully delivered.

Actually, the differences are even greater than this. The FAX world's issues
with partial delivery have to do with the analog lines used and the resulting
possibility that some portions of a transmission can be garbled. In such
cases there is a reasonable expectation that retransmitting will help.

This is not the case in the email world. Partial losses due to garbling of
message content on analog lines are extremely rare. Losses in the email world
generally are the result of some system being incapable of handling some
particular media type. And in such cases retransmitting the same message to the
same address is a total waste of time.

However, at least one of the goals here is to standardize a way to report
tranditional FAX errors when gatewaying from email to FAX. So I basically
see the issues of describing FAX errors as a subset of a much larger and
more complicated problem this proposal is attempting to address.

> It is true that the criteria for declaring a particular page not to be successful
> in fax are not defined in the standard and thus each manufacturer has defined their
> own.  This accounts for the variability noticed by earlier commenters. In any case,
> we are dependent on the interpretation of the particular manufacturer for the
> decision as to whether it was successful or not.

Then perhaps we should carry this over to the present case and allow some
leeway in what constitutes an error when gatewaying.

> My personal take on this is that the delivery information to be returned should be
> useful and allow appropriate action to be taken.  Sometimes we may have to
> retransmit the entire message even when we know where the error occurred because it
> is not feasible to only retransmit that part of the message.

Perhaps this argues for focusing on reporting more about how to deal with the
error than the specifics of the error itself. In the FAX case there should be
something to indicate retransmission would help. In the case of a dropped part
because the system cannot deal with it an alternate address would perhaps make
sense. (SMTP used to have some redirect facilities, but they have fallen into
disuse.)

				Ned


From owner-ietf-fax@imc.org  Mon Jan 24 16:07:37 2000
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
In-reply-to: "Your message dated Mon, 24 Jan 2000 10:49:49 -0800"
 <388C9ECD.4BB25ECF@helix.net>
To: Mark Fraser <mfraser@helix.net>
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> I didn't make my point clearly, for which I apologize.
> I was not commenting on the reliability of fax, but on the dangers of
> relaxing the need to report a problem.  Fax lacks many of the
> mechanisms to detect or evaluate the seriousness of a particular
> impairment, to be sure.  I also agree that users will have vastly
> different interpretations of any reported problem.
> That should not remove the responsibility to report any difficulty
> encountered during transmission.

My point is that while I agree with you from a standpoint of abstract standards
and protocol development, my experience with this in practice with real world
products doesn't agree at all. Far from liking it when absolutely all
difficulties were reported, our users disliked it so much that our choice was
simple: Either disable reporting of problems below a certain threshhold or else
lose many of our customers.

And if the behavior of most of the FAX machines I use is any indicator, their
makers have reached the same conclusion we did.

> I was reacting to the implied
> suggestion that partial delivery be treated as completed delivery.

Well, the delivery most certainly has been completed to the extent it ever
will be, so I don't have a problem with calling it "completed". I think
you meant to say "complete". If so, please remember that the structure
of delivery reports is such that we have to assign a success/failure indicator.
We simply don't have a choice in the matter. And if we elect to assign a
"fail" indicator to any problem whatsoever, we run smack into all the
problems I've already described.

> Failing a list of possible impairments and combinations of
> impairments, against which we could assign a "pass/fail" parameter,

Even assuming we could reach agreement on such thing, which I doubt, such a
list would have to be so context-sensitive that its size would explode in a
combinatoric fashion. And it would have to be constantly updated to be useful.
In short, while I understand the motiviation and to some extent agree with it,
I don't think such a list is viable.

> I am in favor of full reporting. / mark

Believe me, I'd like to be, but without certain guarantees from the user agents
in regards to information correlation I don't think it is practical to do this.

				Ned


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From: "Manros, Carl-Uno B" <cmanros@cp10.es.xerox.com>
To: Graham Klyne <GK@dial.pipex.com>, ned.freed@innosoft.com
Cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List
	 <vpim@lists.neystadt.org>
Subject: RE: [VPIM] Re: draft-ema-vpim-pndn-00.txt
Date: Mon, 24 Jan 2000 15:24:50 -0800
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Graham,

Interesting requirements, but do they really apply to the fax over 
Internet model?

If you are sending a fax message over email, FTP, IPP, or any of the
existing Internet protocols, it is VERY unlikely that you have problems
with ONE particular page, unless you can introduce such errors as part
of the TIFF encoding?

When using the Internet for transport, you will typically either get 
the whole document over OK, or nothing!  The ITU requirements seem
to reflect too much of the old telephony error cases with quality
problems on analog phone lines.

Also, I have some doubts as to how relevant the earlier discussions
on partial delivery of email messages are in actual Internet fax
usage scenarios. Would people actually start mixing different 
body parts, some of which might be proprietary, in the same message 
and still expect the service to work?

Carl-Uno

> -----Original Message-----
> From: Graham Klyne [mailto:GK@dial.pipex.com]
> Sent: Monday, January 24, 2000 10:36 AM
> To: ned.freed@innosoft.com
> Cc: IETF fax WG; IETF VPIM List
> Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
> 
> 
> At 09:13 AM 1/24/00 -0800, ned.freed@innosoft.com wrote:
> >Now, the enhancement to DSNs presently being discussed is 
> fairly different in
> >character -- we're talking about noting damage to or loss of 
> specific message
> >parts, not loss of bits in an image. But I'm nevertheless 
> worried about the
> >user perception of this facility, especially given past 
> experience in how 
> >these
> >things can be misinterpreted.
> >
> >I guess my conclusion is that unless the user agents do a 
> stellar job of
> >correlating the partial delivery information with the 
> original message this
> >feature isn't going to be useful. And given the very slow 
> uptake of user agent
> >support for parsing and correlation of regular DSNs, I'm 
> pretty pessimistic
> >about this entire thing.
> 
> I take your point, but it is interesting to note that one of 
> the drivers 
> for considering partial delivery notification has come from 
> the traditional 
> fax community -- As I recall, ITU-T SG8 have asked for 
> Internet fax to 
> report how many pages have been delivered.  (I include below what I 
> understand to be the requirements from SG8.)
> 
> (I'm less clear about the driver from the voice mail community.)
> 
> #g
> 
> 
> 
> 2.2  Request - 2.2    The fax processed status information in RFC2530
> needs to be enhanced. We need a facility to enable the total number of
> pages and pages in error to be returned to the sender in a MDN to
> indicate successful processing.  We need further precision on the fax
> status information using DSN and/or MDN.
> 
> 2.3    Request - Similarly the specification within RFC2298 for the
> value processed need to be enhanced. We need further 
> precision to ensure
> that the specific MDN response that is generated clearly 
> indicates that
> the MIME body part(s) has been successfully processed (i.e. printed or
> displayed).
> 
> 
> ------------
> Graham Klyne
> (GK@ACM.ORG)
> 


From owner-ietf-fax@imc.org  Mon Jan 24 20:30:37 2000
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From: Keith Moore <moore@cs.utk.edu>
To: Mark Fraser <mfraser@helix.net>
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt 
In-reply-to: Your message of "Mon, 24 Jan 2000 09:27:15 PST."
             <388C8B73.53D7E3F4@helix.net> 
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> Either a system "takes responsibility" for delivery and notification, or it
> does not.

no question there, but I fail to see how it applies to the current situation.

> You may treat personal email in a cavalier manner, but don't force its
> failings onto FAX carriage.

there's nothing cavalier about it.  my point was that in a world where
different recipients have drastically different capabilities, it's 
fairly hard to define "successful delivery" in a way that actually
makes sense.  the "obvious" definition - require that every part 
be delivered or else it's a failure - turns out to produce 
counterintuitive behavior in a significant number of cases.
which doesn't mean that the obvious answer is the wrong one, 
but it probably does mean that it needs a closer look.

and I don't believe for a millisecond that email-to-foo gateway
vendors/operators are going to be willing to return "failure"
DSNs every time they can't translate every single portion of the 
message content.  

Keith

p.s. I don't see why we should force FAX's limitations onto email, either.


From owner-ietf-fax@imc.org  Mon Jan 24 21:33:26 2000
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
In-reply-to: "Your message dated Mon, 24 Jan 2000 19:48:35 -0500"
 <200001250048.TAA07583@astro.cs.utk.edu>
To: Keith Moore <moore@cs.utk.edu>
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> and I don't believe for a millisecond that email-to-foo gateway
> vendors/operators are going to be willing to return "failure"
> DSNs every time they can't translate every single portion of the
> message content.

Yup. And this isn't going to change no matter what the standards say.

				Ned


From owner-ietf-fax@imc.org  Tue Jan 25 01:17:13 2000
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From: "McDonald, Ira" <imcdonald@sharplabs.com>
To: "'ned.freed@innosoft.com'" <ned.freed@innosoft.com>,
        Keith Moore
	 <moore@cs.utk.edu>
Cc: Mark Fraser <mfraser@helix.net>, IETF fax WG <ietf-fax@imc.org>,
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Subject: RE: [VPIM] Re: draft-ema-vpim-pndn-00.txt
Date: Mon, 24 Jan 2000 21:31:01 -0800
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Ned,

With all respect to you and Keith, this recent thread and
both of your remarks below come perilously close to saying
that Quality of Service is entirely subjective and therefore
interoperability testing is a waste of time for Internet
Fax services.  

More thought should go into partial delivery, sure.  But at
the end of the day, there should be some entirely *objective*
tests that determine conformance or non-conformance.  Citing
the technology problems of traditional Fax (analog lines)
and Internet mail (wide variation in quality of deployed
infrastructure) is a fruitless form of waffling.

My two cents,
- Ira McDonald (consulting architect at Sharp Labs America)
  High North Inc

-----Original Message-----
From: ned.freed@innosoft.com [mailto:ned.freed@innosoft.com]
Sent: Monday, January 24, 2000 5:52 PM
To: Keith Moore
Cc: Mark Fraser; IETF fax WG; IETF VPIM List
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt


> and I don't believe for a millisecond that email-to-foo gateway
> vendors/operators are going to be willing to return "failure"
> DSNs every time they can't translate every single portion of the
> message content.

Yup. And this isn't going to change no matter what the standards say.

				Ned


From owner-ietf-fax@imc.org  Tue Jan 25 01:36:11 2000
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To: "McDonald, Ira" <imcdonald@sharplabs.com>
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        Keith Moore <moore@cs.utk.edu>, Mark Fraser <mfraser@helix.net>,
        IETF fax WG <ietf-fax@imc.org>,
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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt 
In-reply-to: Your message of "Mon, 24 Jan 2000 21:31:01 PST."
             <1115A7CFAC25D311BC4000508B2CA53730FF10@MAILSRVNT02> 
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> With all respect to you and Keith, this recent thread and
> both of your remarks below come perilously close to saying
> that Quality of Service is entirely subjective and therefore
> interoperability testing is a waste of time for Internet
> Fax services.  

well, I don't believe that.  so there must be a gap somewhere.

first of all, interop testing potetntially has more means at 
its disposal to verify correct operation than an MTA or
gateway has.  at an interop test you can send a fax end-to-end
and compare the results with the original.  An MTA or gateway
that is trying to send back a non-delivery report cannot, in 
general, determine how much signal degradation has occurred.

Also, for the specific case of email-to-fax gateways I think you 
could (with some work) probably define reasonably good criteria for 
an overeall 'delivered with some degradation' vs.  'not delivered'
decision, where the criteria for 'delivered' is substantially better 
than 'anything goes' and not quite as stringent as 'every pixel on 
every page transmitted without error'.  And you could probably define 
similar criteria for other specific cases.  

What I don't think you can do  - or at least, I don't see how to do -
is define reasonable 'delivered' vs. 'not delivered' criteria for 
arbitrary multipart MIME messages.

Keith


From owner-ietf-fax@imc.org  Tue Jan 25 01:41:42 2000
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Subject: RE: [VPIM] Re: draft-ema-vpim-pndn-00.txt
In-reply-to: "Your message dated Mon, 24 Jan 2000 21:31:01 -0800"
 <1115A7CFAC25D311BC4000508B2CA53730FF10@MAILSRVNT02>
To: "McDonald, Ira" <imcdonald@sharplabs.com>
Cc: "'ned.freed@innosoft.com'" <ned.freed@innosoft.com>,
        Keith Moore <moore@cs.utk.edu>, Mark Fraser <mfraser@helix.net>,
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> With all respect to you and Keith, this recent thread and
> both of your remarks below come perilously close to saying
> that Quality of Service is entirely subjective and therefore
> interoperability testing is a waste of time for Internet
> Fax services.

I'm sorry, but I reject this conclusion absolutely. Nothing either Keith or I
have said has anything to do with making quality of service a subjective
measure. You are confusing the things we've both said about the
delivered/not delivered indication we must provide with quality of service.
The two have little if anything to do with each other.

> More thought should go into partial delivery, sure.  But at
> the end of the day, there should be some entirely *objective*
> tests that determine conformance or non-conformance.

I fail to see how any of this has anything to with conformance or
non-conformance. If you're referring to specifying a minimum set of
types that have to be supported, that's all well and good, but again it
has little if anything to do with the problem at hand.

> Citing
> the technology problems of traditional Fax (analog lines)
> and Internet mail (wide variation in quality of deployed
> infrastructure) is a fruitless form of waffling.

On the contrary, if we fail to examine the past and learn from it we
will simply make them all over again. This is about as far from waffling
as it gets.

				Ned


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Date: Tue, 25 Jan 2000 10:37:35 +0000
To: Keith Moore <moore@cs.utk.edu>
From: Graham Klyne <GK@dial.pipex.com>
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt 
Cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org>
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I believe this debate has wandered somewhat from the original proposal that 
sparked it, and I'll try to use Keith's comment to bring it back...

At 12:56 AM 1/25/00 -0500, Keith Moore wrote:

>What I don't think you can do  - or at least, I don't see how to do -
>is define reasonable 'delivered' vs. 'not delivered' criteria for
>arbitrary multipart MIME messages.

This is exactly the point I was trying to address...

We have argued (I think we agree) that a partial NDN mechanism should be a 
natural extension of DSN that can reasonably be interpreted by existing 
DSN-aware senders.  This requires that the receiving MTA must make a 
judgement about overall success/failure for the purposes of DSN generation, 
even if it will supplement that information with partial delivery 
information (which, to partially address Ned's point, may help an NDN-aware 
sender to make an appropriate report to the user).

I was (implicitly) agreeing with Eric that if the original message is 
accompanied by critical part information (whatever that may be), then it is 
reasonable to declare success if all the critical parts are delivered.

But in the absence of such information, and given choice between declaring 
success or failure, then I was suggesting that failure to deliver _any_ 
part should result in a report of failure to deliver the message as a 
whole.  The alternative of declaring success seems unreasonable (but I am 
open to hear other proposals).

#g

------------
Graham Klyne
(GK@ACM.ORG)



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Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
References: <Your message of "Mon, 24 Jan 2000 21:31:01 PST." <1115A7CFAC25D311BC4000508B2CA53730FF10@MAILSRVNT02> <4.2.2.20000125102641.00afcf00@pop.dial.pipex.com>
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Thank you for expressing it so much better than I.
I agree completely / mark


Graham Klyne wrote:
> 
> I believe this debate has wandered somewhat from the original proposal that
> sparked it, and I'll try to use Keith's comment to bring it back...
> 
> At 12:56 AM 1/25/00 -0500, Keith Moore wrote:
> 
> >What I don't think you can do  - or at least, I don't see how to do -
> >is define reasonable 'delivered' vs. 'not delivered' criteria for
> >arbitrary multipart MIME messages.
> 
> This is exactly the point I was trying to address...
> 
> We have argued (I think we agree) that a partial NDN mechanism should be a
> natural extension of DSN that can reasonably be interpreted by existing
> DSN-aware senders.  This requires that the receiving MTA must make a
> judgement about overall success/failure for the purposes of DSN generation,
> even if it will supplement that information with partial delivery
> information (which, to partially address Ned's point, may help an NDN-aware
> sender to make an appropriate report to the user).
> 
> I was (implicitly) agreeing with Eric that if the original message is
> accompanied by critical part information (whatever that may be), then it is
> reasonable to declare success if all the critical parts are delivered.
> 
> But in the absence of such information, and given choice between declaring
> success or failure, then I was suggesting that failure to deliver _any_
> part should result in a report of failure to deliver the message as a
> whole.  The alternative of declaring success seems unreasonable (but I am
> open to hear other proposals).
> 
> #g
> 
> ------------
> Graham Klyne
> (GK@ACM.ORG)


From owner-ietf-fax@imc.org  Tue Jan 25 10:55:42 2000
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Date: Mon, 24 Jan 2000 12:42:15 -0800
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
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The driver for PNDN's is the voice mail community.  However, it should be
able to cover fax or any other gateway situation where one exchanges
documents between two systems with different rendering capabilities.  The
approach was entirely from the "permanent failure" point of view (e.g. my
voice mail doesn't do images or my fax doesn't do voice), not the
"transient failure" point of view (e.g. someone picked up the phone when I
was sending a fax).

The PNDN draft purposely does not try to categorize which failures are
"serious".

All failures get noted, which addresses the "failure to deliver even the
smallest part of a message is a failure" issue. However, not all failures
constitute a failed delivery. A common UM message is "Part 1: 'Here is a
spreadsheet from Fred'" "Part 2: <a binary attachment>". The recipient has
enough information to call Fred. The sender gets notified the recipient
didn't receive the entire message; Part 2 didn't make it. I agree with
Ned's experience: the subscriber would get ticked off if he got "delivery
failed" notifications. The recipient got the message! However, they just
didn't get the whole thing.

Moreover, the recipient immediately knows something odd has happened: they
received a PNDN. Unless they requested return-receipt, they don't expect
to receive any messages from a mailer-daemon :-)

This is why I'm leaning towards PNDN's being informational (warning)
messages, unless there is an indication to the contrary.  Again, contrary
indications would be a critical-content indicator or an "obvious" (to the
developer) condition that indicates failure.




From:   ned.freed@innosoft.com on 01/24/2000 07:40 PM GMT
To:     "Herman R. Silbiger" <hsilbiger@home.com>
cc:     Graham Klyne <GK@dial.pipex.com>, ned.freed@innosoft.com, IETF fax
WG
<ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org> (bcc: Eric
Burger/US/Centigram)
Subject:        Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt



> We seem to be ascribing different meanings to partial delivery. If we
fail to
> deliver all the pages in a fax, returning this information to the sender
will allow
> the sender to retransmit the missing pages.  The same is true for a
multipart
> message when on or more of the parts were not successfully delivered.

Actually, the differences are even greater than this. The FAX world's
issues
with partial delivery have to do with the analog lines used and the
resulting
possibility that some portions of a transmission can be garbled. In such
cases there is a reasonable expectation that retransmitting will help.

This is not the case in the email world. Partial losses due to garbling of
message content on analog lines are extremely rare. Losses in the email
world
generally are the result of some system being incapable of handling some
particular media type. And in such cases retransmitting the same message
to the
same address is a total waste of time.

However, at least one of the goals here is to standardize a way to report
tranditional FAX errors when gatewaying from email to FAX. So I basically
see the issues of describing FAX errors as a subset of a much larger and
more complicated problem this proposal is attempting to address.

> It is true that the criteria for declaring a particular page not to be
successful
> in fax are not defined in the standard and thus each manufacturer has
defined their
> own.  This accounts for the variability noticed by earlier commenters.
In any case,
> we are dependent on the interpretation of the particular manufacturer
for the
> decision as to whether it was successful or not.

Then perhaps we should carry this over to the present case and allow some
leeway in what constitutes an error when gatewaying.

> My personal take on this is that the delivery information to be returned
should be
> useful and allow appropriate action to be taken.  Sometimes we may have
to
> retransmit the entire message even when we know where the error occurred
because it
> is not feasible to only retransmit that part of the message.

Perhaps this argues for focusing on reporting more about how to deal with
the
error than the specifics of the error itself. In the FAX case there should
be
something to indicate retransmission would help. In the case of a dropped
part
because the system cannot deal with it an alternate address would perhaps
make
sense. (SMTP used to have some redirect facilities, but they have fallen
into
disuse.)

                                Ned







From owner-ietf-fax@imc.org  Tue Jan 25 12:04:01 2000
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From: Keith Moore <moore@cs.utk.edu>
To: Graham Klyne <GK@dial.pipex.com>
cc: Keith Moore <moore@cs.utk.edu>, IETF fax WG <ietf-fax@imc.org>,
        IETF VPIM List <vpim@lists.neystadt.org>
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt 
In-reply-to: Your message of "Tue, 25 Jan 2000 10:37:35 GMT."
             <4.2.2.20000125102641.00afcf00@pop.dial.pipex.com> 
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> But in the absence of such information, and given choice between declaring 
> success or failure, then I was suggesting that failure to deliver _any_ 
> part should result in a report of failure to deliver the message as a 
> whole.  The alternative of declaring success seems unreasonable (but I am 
> open to hear other proposals).

and - just to complete the summary - I have argued that this criteria
is not reasonable for a significant number of cases, and that (in the
absence of a per-part criticality flag) you cannot come up with good
criteria that should be applied in every case.

though, as I said earlier, you probably can come with reasonable
criteria for specific cases such as email-to-fax gateways

so I suggest that folks

a) define a per-part criticality flag
   (perhaps a content-disposition keyword?) , and 

b) define success/failure criteria for the specific cases that they're
   interested in.



Keith


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Date: Sat, 29 Jan 2000 21:31:23 +0900
To: Graham Klyne <GK@dial.pipex.com>, ned.freed@innosoft.com
From: MAEDA toru <maeda@ffm.canon.co.jp>
Subject: Re: [VPIM] Re: draft-ema-vpim-pndn-00.txt
Cc: IETF fax WG <ietf-fax@imc.org>, IETF VPIM List <vpim@lists.neystadt.org>
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References: <01JL2TT1UNSI000051@MAUVE.INNOSOFT.COM>
 <"Your message dated Mon, 24 Jan 2000 11:34:46 -0500" <200001241634.LAA05941@astro.cs.utk.edu>
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Thanks Graham,

I am waiting the discussion and answer about the ITU-T communication 
which you wrote below for long time.

Toru MAEDA


At 18:35 00/01/24 +0000, Graham Klyne wrote:
> At 09:13 AM 1/24/00 -0800, ned.freed@innosoft.com wrote:
> >Now, the enhancement to DSNs presently being discussed is fairly different in
> >character -- we're talking about noting damage to or loss of specific message
> >parts, not loss of bits in an image. But I'm nevertheless worried about the
> >user perception of this facility, especially given past experience in how 
> >these
> >things can be misinterpreted.
> >
> >I guess my conclusion is that unless the user agents do a stellar job of
> >correlating the partial delivery information with the original message this
> >feature isn't going to be useful. And given the very slow uptake of user agent
> >support for parsing and correlation of regular DSNs, I'm pretty pessimistic
> >about this entire thing.
> 
> I take your point, but it is interesting to note that one of the drivers 
> for considering partial delivery notification has come from the traditional 
> fax community -- As I recall, ITU-T SG8 have asked for Internet fax to 
> report how many pages have been delivered.  (I include below what I 
> understand to be the requirements from SG8.)
> 
> (I'm less clear about the driver from the voice mail community.)
> 
> #g
> 
> 
> 
> 2.2  Request - 2.2    The fax processed status information in RFC2530
> needs to be enhanced. We need a facility to enable the total number of
> pages and pages in error to be returned to the sender in a MDN to
> indicate successful processing.  We need further precision on the fax
> status information using DSN and/or MDN.
> 
> 2.3    Request - Similarly the specification within RFC2298 for the
> value processed need to be enhanced. We need further precision to ensure
> that the specific MDN response that is generated clearly indicates that
> the MIME body part(s) has been successfully processed (i.e. printed or
> displayed).
> 
> 
> ------------
> Graham Klyne
> (GK@ACM.ORG)
> 
> 
> 

$B!v!v!v!v!v!v!v!v!v!v!v!v!v!v(B
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From owner-ietf-fax@imc.org  Mon Jan 31 12:11:11 2000
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Date: Mon, 31 Jan 2000 10:20:38 -0600
To: ifx@pwg.org
From: Richard Shockey <rshockey@ix.netcom.com>
Subject: IETF 47 Agenda items for QUALDOCS
Cc: ipp@pwg.org, ietf-fax@imc.org
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I have not heard back from the IESG on our charter but I have requested a 1 
hour slot for QUALDOCS.

I'd like to get a sense from the list's on how many folks might be coming 
and any agenda items we may want to discuss.

I'm assuming that we want to review our Goals Document and Paul Moore's 
draft if time permits.

Anything else?


 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Richard Shockey
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