Subject: [NEXTEL-1] Wireless Companies Overreact In Decision-Making Process

From: Marcel <[email-masked]>
Date: Tue, 29 Apr 2003 19:32:10 -0400

Wireless Companies Overreact In Decision-Making Process

Mobile service providers and other companies competing in the wireless space often have
the answers to their marketing, service or operational problems right in front of them,
but most often don't see it. Many wireless companies as well as those in other telecom
industry sectors miss the information they need because separate divisions in their
operational structure don't communicate. These companies have "siloed" structures. For
more on this intriguing story, visit the Wireless Data Channel of Telecom Web at

http://www.telecomweb.com/wirelessdata/feature.htm.

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