Subject: [NEXTEL-1] Managing Citizen Calls to the Police: An Assessment of Non-Emergency Call Systems

From: [email-masked]
Date: Wed, 04 Jun 2003 04:00:40 -0400

Technology

Managing Citizen Calls to the Police: An Assessment of Non-Emergency Call Systems 
COPS-funded study of non-emergency call systems, including 311. Administered by
the National Institute of Justice (NIJ) and conducted by the University of
Cincinnati, the report discusses findings and provides recommendations. Case
studies are conducted on four cities: Baltimore (MD), Buffalo (NY), Dallas (TX),
(NY), Phoenix (AZ).

http://www.cops.usdoj.gov/outside.asp?http://www.ncjrs.org/pdffiles1/nij/grants/199060.pdf
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