Subject: [NEXTEL-1] National Do-Not-Call Registry

From: [email-masked]
Date: Thu, 26 Jun 2003 14:22:12 -0400

http://www.fcc.gov/cgb/donotcall/

------------------------ Yahoo! Groups Sponsor ---------------------~-->
Get A Free Psychic Reading! Your Online Answer To Life's Important Questions.
http://us.click.yahoo.com/Lj3uPC/Me7FAA/ySSFAA/61FxlB/TM
---------------------------------------------------------------------~->

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ 

FCC Home |
Search |
Updates |
E-Filing |
Initiatives |
For Consumers |
Find People

National Do-Not-Call Registry

FCC > CGB >
National Do-Not-Call Registry

FCC site map

Search:

Help - Advanced

Do-Not-Call Registry

How To Register

Related Rules

How To Complain

Looking For More Information?

Major Telemarketing Orders and Notices

Do-Not-Call Links:

3/25/03

Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, Further Notice of Proposed Rulemaking, Dkt No. 02-278

Word | Acrobat

09/18/02

Notice of Proposed Rulemaking, Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, FCC 02-250 Acrobat

Federal Trade Commission (FTC) Telemarketing Sales Rule

Has your evening or weekend been disrupted by a call from a telemarketer? If so, you’re not alone. The Federal Communications Commission (FCC) has been receiving complaints in increasing numbers from consumers throughout the nation about unwanted and uninvited calls to their homes from telemarketers.

Recently, pursuant to its broad authority under the Telephone Consumer Protection Act (TCPA), the FCC established a national Do-Not-Call Registry. The registry is nationwide in scope, applies to all telemarketers (with the exception of certain non-profit organizations), and covers both interstate and intrastate telemarketing calls. Commercial telemarketers are not allowed to call you if your number is on the registry. As a result, consumers can, if they choose, reduce the number of unwanted phone calls to their homes.

Do-Not-Call Registry

You can register your phone number for free, and it will remain on the national do-not-call list for five years. You may re-enter your number onto the list when the five years have passed, and you may remove your name from the list at any time.

The Do-Not-Call registry will not prevent all unwanted calls. It does not cover the following:

calls from organizations with which you have established a business relationship;

calls for which you have given prior written consent;

calls which are not commercial or do not include unsolicited advertisements;

calls by or on behalf of tax-exempt non-profit organizations.

How to Register

Consumers can register for the national Do-Not-Call registry beginning in July 2003. Online registration will be available on or around July 1. Telephone registration will open for consumers in states west of the Mississippi River - including Minnesota and Louisiana - beginning June 27. Telephone registration will be available beginning July 8 in the entire country.

Subscribers may register their residential telephone number, including wireless numbers, on the national Do-Not-Call registry by telephone or by Internet at no cost.

The federal Do-Not-Call registry will be effective October 1, 2003.

Related Rules

In addition to the establishment of a national Do-Not-Call Registry, there are other amendments to the Commission's rules implementing the TCPA that may reduce the number of telemarketing calls to your home:

If you subscribe to CALLER ID, you will know when a telemarketer is calling you: telemarketers will be required to transmit Caller ID information and may not block their numbers.

Telemarketers must ensure that predictive dialers abandon no more than three percent of all calls placed and answered by a person. A call will be considered "abandoned" if it is not transferred to a live sales agent within two seconds of the recipient's greeting. As a result, you may less likely run to answer the phone only to find silence or the "click" of the calling party disconnecting the line.

In addition to these changes the rules provide that:

Telephone solicitation calls to your home before 8 am or after 9 pm are prohibited.

Anyone making a telephone solicitation call to your home must provide his/her name, the name of the entity on whose behalf the call is being made, and a telephone number or address at which you may contact that entity.

In addition to the national Do-Not-Call registry, the current company-specific do-not-call lists will still be available to consumers who wish to avoid telemarketing calls only from specific companies.

How to Complain

Once the Registry becomes effective October 1, 2003, if you receive an unwanted telemarketing call and you have requested your telephone number on the Registry, you can file a complaint by either e-mail ([email-masked]), the Internet, telephone 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY, or mail.

Your complaint letter should include:

name, address, and telephone number where you can be reached during the business day;

the telephone number involved with the complaint;

as much specific information about the complaint as possible;

a description of the steps taken by you to resolve the complaint yourself;

the names and telephone numbers of the company employees that you talked with in an effort to resolve the complaint, and the dates that you talked with these employees;

copies of bills listing the disputed charges (circle the disputed charges on the copy of the bill); and

the relief that is being requested (such as adjustment of charges).

If mailing in a complaint, send it to:

Federal Communications Commission

Consumer & Governmental Affairs Bureau

Consumer Inquiries and Complaint Division

445 12th Street, SW

Washington, DC 20554

For general information, you may contact the FCC’s Consumer & Governmental Affairs Bureau in the following ways:

Via Internet at www.fcc.gov/cgb

Consumer Center, Voice: 1-888-CALL-FCC (1-888-225-5322) and

TTY: 1-888-TELL-FCC (1-888-835-5322)

For this or any other consumer publication in an alternative format
(electronic ASCII text, Braille, large print, or audio) please write or call us at the address or phone number below, or send an e-mail to [email-masked].

Looking For More Information?

You can contact the FCC at:

Federal Communications Commission

Consumer and Governmental Affairs Bureau

445 12th Street, SW

Washington, DC 20554

1-888-CALL-FCC (1-888-225-5322) VOICE

1-888-TELL-FCC (1-888-835-5322) TTY

E-Mail : [email-masked]

Major Telemarketing Orders and Notices

06/20/03

Remarks of K. Dane Snowden to Direct Marketing Association, Teleservices Conference in Miami, Florida, "Striking The Proper Balance"

4/7/03

Dates Set for Comments on Do-Not-Call Implementation Act as Part of Telemarketing Proceeding

News Release: Word | Acrobat

3/25/03

Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, Further Notice of Proposed Rulemaking, Dkt No. 02-278

Word | Acrobat

1/31/03

Statement by K. Dane Snowden, Chief, CGB, on the Commission's Review of its Telemarketing Rules

News Release: Word | Acrobat

12/20/02

CGB Announces an Extension of Time to File Reply Comments on the Telephone Consumer Protection Act (TCPA) Rules, DA No. 02-3554, Dkt No 02-278. Comments Due: 1/31/2003 Word | Acrobat

10/09/02

CGB announces dates for filing comments and reply comments on the Telephone Consumer Protection (TCPA) rules News Release | Public Notice

09/18/02

Notice of Proposed Rulemaking, Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, FCC 02-250 Acrobat

04/10/1997

Order on Further Reconsideration, Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, FCC 97-117

08/07/1995

Memorandum Opinion and Order, Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, FCC 95-310

10/16/1992

Report and Order, Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, FCC 92-443 Pages 1 to 25 | Pages 26 to 43

last reviewed/updated on
06/26/03

FCC Home

|

Search

|

Updates

|

E-Filing

|

Initiatives

|

For Consumers

|

Find People

For more information regarding National Do-Not-Call Registry, e-mail [email-masked]

Federal Communications Commission

445 12th Street SW

Washington, DC 20554

More FCC Contact Information...

Phone:

1-888-CALL-FCC (1-888-225-5322)

TTY:

1-888-TELL-FCC (1-888-835-5322)

Fax:

1-866-418-0232

E-mail:

[email-masked]

- Web Policies & Privacy Statement

- Required Browser Plug-ins

- Customer Service Standards

- Freedom of Information Act