Subject: [NEXTEL-1] Need Field Support Engineer at Silicon Valley company

From: Marcel <[email-masked]>
Date: Sat, 17 Apr 2004 02:16:46 -0400

-------- Original Message --------
From:	"Larry Zeitman" <[email-masked]>
Subject:	Need Field Support Engineer at  Silicon Valley company

All ,

I have a rec open for a Field Support Engineer and the company is
located in Silicon Valley , California.  Although the person will be
local, this person will travel to support customer trials , customer
installs and perhaps escalated sites. Currently that travel is
approximately between 10-25%.
I'm looking for a person that has a combination of GSM/GPRS, SS7, and
Wlan/802.11 (of course this assumes tcp/ip) skills and field
experience.  And this person needs to be either a US citizen or US
permanent resident.
The company is called Azaire Networks ( www.azairenet.com <
http://www.azairenet.com> ).  Azaire makes an SP and Wisp solution to
authenticate Wlan users against GPRS equipment. Azaire is  a  company in
Santa Clara , California and  is already successfully selling their
solutions with partners such as Nortel Networks.
Please send your Resumes/CVs to me , Larry Zeitman;
[email-masked] mailto:[email-masked]. Below is the full
text of the posted requistion or even better go to Azaire's website and
look at the company, it's products and job posting at www.Azairenet.com
< http://www.Azairenet.com> .
Thanks,
Larry Zeitman
Field Support Manager
Azarie Networks

POSITION:  Sr. Technical Support Engineer

JOB DESCRIPTION:

We are looking for a highly motivated and
customer focused professional to join our
Technical Support Group. The
primary responsibility for this person will be to support the existing
customers by handling technical support issues.
He/She will also be
responsible for planning, coordinating and
conducting the implementation
of Azaireâ€™s products including software changes, network
installations, commissioning and integration at locations all over the
world.  Duties for this position will include:
· Handle calls and email enquiries from the customer and provide
technical support
· Travel to customer site and be the primary interface with the customer
during product integration phase.
· Implement software changes remotely and at customer locations.
· Install and Integrate products at customer locations.
· Plan, develop and coordinate product training programs for customers.
· Prepare training materials, develops course content, determine
training methodology.
· Support field sales activities by providing technical assistance.

REQUIREMENTS:
· Must have minimum of five years experience
performing
Technical support and on-site Integration.
Wireless
Network
experience
highly desirable.
· Bachelors degree in engineering or computer science
· Ability to coordinate and manage projects and work with Software
Development and Test groups.
· This position will require 10-25 % travel
· Excellent verbal and written communications skills, well
organized and the ability to self-manage and
work with
minimal
guidance.
Must have good attitude and inter personal
skills.
· CCNA and/or Unix Certification highly
desirable
· Experience with wireless protocols GSM/GPRS, SS7, 802.11,TCP/IP
networks highly desirable
· Must be a United States Citizen or a Permanent
Resident

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